Knowledge Center

Phase Change research scientist Rahul Pandita’s co-written paper, “A Conceptual Framework for Engineering Chatbots,” was recently published in the November-December 2018 issue of IEEE Internet Computing^. The industry magazine is published bi-monthly by the Institute for Electrical and Electronics Engineers (IEEE) Computer Society for evaluating and reviewing Internet-based computer applications and enabling technologies. It focuses […]

Research Scientist Aleksander Chakarov, Ph.D., presented a recently published Phase Change workshop paper at the 32nd AAAI Conference on Artificial Intelligence in February. The AAAI conference is held each spring by the Association for the Advancement of Artificial Intelligence (AAAI) nonprofit and scientific society to promote research in artificial intelligence (AI) and scientific discussion among […]

Our research scientists recently published a workshop paper on the lessons learned implementing the company’s natural-language chat interface. This post summarizes the key lessons learned and identifies the open questions we faced during our initial implementation. Phase Change is developing a ground-breaking cognitive platform and an AI-based collaborative agent, called Mia, that will dramatically improve […]